Fix For Microsoft Office Setup Error: Please uninstall all 32-bit Office programs – Office 15 Click-to-Run Extensibility Component

Home / Fix For Microsoft Office Setup Error: Please uninstall all 32-bit Office programs – Office 15 Click-to-Run Extensibility Component

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Recently I was trying to install an additional Microsoft Office application, which was a 64-bit version of Microsoft Project. I had the Microsoft Office 365 click-to-run 64-bit version installed, but apparently it also installed the 32-bit version of the “Office 15 Click-To-Run Extensibility Component”. When trying to install Microsoft Project, I got the error: Please uninstall all 32-bit Office programs – Office 16 Click-to-Run Extensibility Component.

To resolve this issue, try the following steps:
– Go to Start > Run (or Winkey + R)
– Type “installer” (that opens the %windir%installer folder), make sure all files are visible in Windows (Folder Settings)
– Add the column “Subject” (and make it at least 400 pixels wide) – Right click on the column headers, click More, then find Subject
– Sort on the Subject column and scroll down until you locate the name mentioned in your error screen (“Office 15 Click-to-Run Extensibility Component”)
Right click the MSI and choose uninstall

Then try your installation again.

38 Comments

  1. W van der Spree July 5, 2016 at 2:16 pm - Reply

    Office 16 Click-to-Run Uitbreidbaarheid Component verwijdert. Maar ik kan nog niet 64bit App installeren. foutmelding blijft…

  2. rich August 24, 2016 at 1:10 am - Reply

    thank you!

  3. Jeanette September 13, 2016 at 4:27 am - Reply

    Thank you so much! ;_; …. ;u;

  4. Robert October 25, 2016 at 3:52 pm - Reply

    THANK YOU SO MUCH!!!! This was driving me crazy because it didn’t show up in the Program Files list.

  5. Markus November 5, 2016 at 9:52 pm - Reply

    This worked for me, thanks!

  6. AJ November 20, 2016 at 11:57 am - Reply

    Thank You So Much !!!!!!!!!! This works 100 %.

  7. Dan November 22, 2016 at 4:23 pm - Reply

    Thank you.

  8. David November 22, 2016 at 6:52 pm - Reply

    Hey thanks for this. Worked for me!

  9. Victor November 24, 2016 at 11:45 pm - Reply

    EXCELLENT! WORKS 100% THANK YOU VERY MUCH! GREETINGS FROM COLOMBIA

  10. Scott November 30, 2016 at 2:20 am - Reply

    Thanks – this did the trick to remove Office 16 Extensibility Component.

  11. jeff December 2, 2016 at 12:16 pm - Reply

    +1

  12. Andre December 4, 2016 at 5:25 pm - Reply

    Many thanks, buddy!
    Thanks from Brazil.

  13. atheas76 December 6, 2016 at 11:00 am - Reply

    THANK YOU!!! Nothing else I tried worked.

  14. Max Johnson December 10, 2016 at 1:00 pm - Reply

    I love you, man

  15. Gil Brasil December 17, 2016 at 5:33 pm - Reply

    Fantástico! Valeu!

  16. venkat January 2, 2017 at 11:05 am - Reply

    WORKS 100%!!!!! THANK YOU!!!!

  17. creedski January 8, 2017 at 8:20 pm - Reply

    I love you.

  18. El Guapo January 11, 2017 at 1:51 pm - Reply

    Awesome – thanks!

  19. Eugene January 24, 2017 at 12:13 am - Reply

    Fantastic Guide

  20. Rivicen January 25, 2017 at 10:40 am - Reply

    Spot on, thank you very much.

  21. Edson February 7, 2017 at 10:25 am - Reply

    Thats it…. solved…. Thanks guy.

  22. Enre February 28, 2017 at 12:02 am - Reply

    Thanks you a lotttt , It works

  23. Peter K March 28, 2017 at 5:20 am - Reply

    I don’t get it. In the end, you say find and remove “Office 15…”. Office 15!? I only have Office 16!! And four different versions of the same, using your method to find it/them. Did you mistype 15 for 16 in your guide? And if so, shall I remove all of the “16” packets?

  24. Lee Forbes March 30, 2017 at 10:04 am - Reply

    Perfect post. Thank you

  25. Dav OMG March 31, 2017 at 1:51 pm - Reply

    This is has worked for me better than the regedit method. Awesome guide!

  26. Vahid April 10, 2017 at 3:00 am - Reply

    Thanks a lot…you are best…

  27. Joe May 3, 2017 at 3:47 pm - Reply

    This worked like a charm! Thank you for providing this information for free.

  28. Olivier López Ch May 18, 2017 at 3:04 pm - Reply

    I did not have an “installer” folder under C:\Windows (Windows 10 64bit) but this solved the problem for me:

    MsiExec.exe /X{90160000-00DD-0000-1000-0000000FF1CE}

  29. Mario Veras May 20, 2017 at 6:31 pm - Reply

    If you can’t find the folder “installer”, you simply have to type it in. It won’t show if you search for it or by browsing the folder listing in Windows 10. In other words, you need to manually type c:\windows\installer in the address bar assuming that Windows is installed in the c:\windows folder. If this is not where your Windows is installed, please adjust accordingly and append the \installer at the end of the path. The search feature won’t find it even after I made hidden and system files and folders visible. After you finally open the installer folder and you see its contents, you can continue to follow the steps listed above to add the Subject column.

    I found the MSI I was looking for under the name 32d8a84b.msi which is the 32-bit version of the Office 16 Click-to-Run Extensibility Component. The 64-bit version of it is named 32d8a859.msi.

  30. Mario Veras May 20, 2017 at 6:34 pm - Reply

    By the way, in order to uninstall the MSI, you need to right-click on it, and select Uninstall. If you simply double-click on the MSI, it will not run.

  31. elazir June 1, 2017 at 1:38 pm - Reply

    Brilliant !! Thanks a lot

  32. manfredK June 5, 2017 at 7:29 am - Reply

    Skype for Business Basic installation conflicting with installed Office 2016 Pro

    I had issues with this component, when I tried to install Skype for Business Basic from the default download location (https://www.microsoft.com/en-us/download/details.aspx?id=49440).

    The advice first seemed promising and I uninstalled the component. Then I wanted to confirm, that Office (2016, 32bit) is still working. It did, but took some time starting up. Unfortunately, it reinstalled the component and installing Skype for business basic installer still complained.

    I managed to get it running finally with the SkypeForBusinessInstaller (https://support.microsoft.com/en-us/help/3139711/how-to-install-the-skype-for-business-basic-stand-alone-client), which manages to install it without hassles.

  33. Jason June 14, 2017 at 11:21 pm - Reply

    AWESOME!

  34. martasandovalmena June 23, 2017 at 1:41 am - Reply

    Instead of “desisntalling” I made a mistake and I clicked on “Remove”. Is there any way to desinstall it without the .msi archive?

  35. Bienvenido Espinosa Cano June 23, 2017 at 1:44 am - Reply

    Instead of “desisntalling” I made a mistake and I clicked on “Remove”. Is there any way to desinstall it without the .msi archive?

  36. Kathy Schleicher July 25, 2017 at 10:09 am - Reply

    Wonderful!!!!!! I’ve followed all your advice to speed up windows 10 & everything has worked wonderfully. Thank you, thank you

  37. Felicia perez September 8, 2017 at 12:39 pm - Reply

    what if the error doesn’t show a specific program that is causing the conflict? I originally had the same office 16 click to run extensibility component but I was able to remove it with the method listed here but not I still get the cant install 32 bit version error but nothing is listed as conflict any ideas?

  38. Char September 23, 2017 at 8:02 pm - Reply

    Thank you so much! Worked perfectly.

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