This walk-through will assist you in creating accounts which can be used for Microsoft Teams Rooms (MTR), formerly known as Skype Room System (SRS). These accounts can be used for any natively supported device such as Polycom VVX, Trio phones and Skype Room Systems from Logitech, Crestron, Polycom, HP, etc. Everyone’s setup can be unique, so some parts of this article may apply to your setup and others may not.
Creating Microsoft Teams Rooms Accounts
If you have Exchange Online, then you can create cloud-only room accounts. If you have a Hybrid Exchange setup, you’ll want to create the account on-premise and migrate it to Exchange Online so that the room appears in both your Exchange Hybrid and Exchange Online.
You can run Get-MsolAccountSku to get your available Office 365 licenses and find the SKU you want to use.
If you’re in a hybrid environment and you created your rooms in Exchange Online where there’s no reference to the rooms in your on-premise Active Directory or Exchange Hybrid Server, then you’ll need to create an on-prem account and link it to your Exchange Online room.
Create the on-premise Active Directory user using the same alias and email address as your Exchange Online room.
Get the ExchangeGuid from Exchange Online by connecting to your Exchange Online Shell and running (replace roomname with the room’s alias):
Get-Mailbox roomname | fl ExchangeGuid
Next, open your Hybrid Exchange Shell and run these two commands: