I’ve written a few articles to some common issues people are experiencing with Windows 10. This one will cover some of the common audio issues people have experienced. Most of the time it is related to driver issues, but there are a few things you can try. The first thing to try is updating your sound card driver, or even uninstalling it and letting Windows 10 reinstall it.
Check Your Drivers
Start by heading over to the Start menu and searching for Device Manager. Inside the Manager you will see a list of icon options. Choose Sound, video and game controllers. If you have a sound card, it will show up here. Open the sound card, go to the Driver Tab, and look for the option to Update Driver. This will start an automatic Windows search to find driver updates and download them. After the update is finished, restart and see if your audio now works.
Windows will not always find the right audio drivers on its own. If the search does not work, consider visiting your sound card manufacturer’s website and looking up the sound card to find a manual method to download any applicable updates.
If updating it doesn’t work, then open your Device Manager, find your sound card again, and right-click on the icon. Select Uninstall. This will remove your driver, but don’t panic. Restart your computer, and Windows will try to reinstall the driver. Allow it to do so, and you may find that your sound is back on.
Try The Windows 10 High Definition Audio Device
Start by entering the Device Manager and finding your audio driver as if you were updating it. Right-click the driver and choose Update driver software… to see several update options. Select Browse my computer for driver software, then select Let me pick from a list of device drivers on my computer. This will bring up a list which will include High Definition Audio Device. This is the generic Windows 10 driver. Select and install it, to see if this restores your sound.
Browser Sound Problems
If you are having trouble hearing sound online on the Edge browser but the rest of Windows audio seems to be working fine, then the problem is probably with the Adobe Flash Player. If you open the Edge browser you will see in the upper right corner a “. . .” button for more options. Click this button and select Settings. In the first Settings drop-down menu, you can scroll down and find a toggle bar called Adobe Flash Player. Make sure the toggle is turned to on.
Keep checking for updates for all of your drivers. As Windows 10 matures and is becoming more popular, hardware manufacturers will continuously be releasing updated drivers to fix bugs and issues that users find. If you’ve had audio issues in Windows 10, leave a comment below to let us know if any of these options worked for you or if you have any other suggestions.