thIf you use Adobe Photoshop on a Mac with OS X (appears to be Yosemite or newer), you may have run into the error “Could not complete your request because of a program error”. Unfortunately, this error isn’t very descriptive about the actual issue. After browsing a few sites about this error, it appears to be related to file permissions. If you don’t mind setting up a new user, one easy fix is to create a new admin user and use that account for Photoshop.

Possible Fix

– Using the Finder app, Hold down the Alt (Option) key when using the Go menu. The user library folder is listed below the current user’s home directory.

Note: After you open the Library folder, you can drag the Library icon from the top of that window to the Dock, Side Bar, or toolbar. That way, it’s readily accessible.

– You’ll want to find the folder: /Users/USERNAME/Library/Application Support/Adobe
– Unlock the folder
– Apply Read Only to this and all inside folders for ‘staff’ and ‘everyone’
– Apply Read & Write for your username

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Leave a comment below to let us know if this method works for you or not. If you have any other solutions to offer, be sure to comment about those too and I’ll update this article as needed.